FAQs

Adult (12years +): 2 heaped teaspoons (10g) daily

For those new to Vital All-In-One, we recommend for the first 2-4 weeks while your body is adjusting to start with half a dose, which is one teaspoon (5g), then gradually increase to a full dose.

For Children under 12 years, due to the detoxing herbs, we would recommend talking to your health care practitioner before taking Vital All-In-One. Or take as directed by your practitioner. Practitioners may decrease the starting dose in pregnancy or sensitive people to lessen the possible detoxing effects.

No, Vital All-In-One is the exact same formula as Vital Greens. The name was changed to Vital All-In-One to more accurately reflect the comprehensiveness of the formula, that it is more than just greens.

Generally Vital All-In-One is very well tolerated. Vital All-In-One contains ingredients that cleanse and detox the system, thus some people may experience mild symptoms when you first start taking Vital All-In-One . This may include mild nausea, bloating, excessive flatulence, general gut discomfort or a minor skin irritation.

If this does occur, we recommend reducing the dose of Vital All-In-One by half while your body adjusts (approx.. 2 – 4 weeks), and then gradually increase to the full 10g dose.

If these sorts of symptoms become extreme or start to influence your day to day routine, please discontinue Vital All-In-One and gain some support from your health care practitioner

Taste

With fruits, vegetables & a natural sweetener complex within its 78 ingredients, you may be surprised at how good Vital All-in-One tastes.

Vital All-in-One is best mixed into water – we recommend chilled water mixed in a shaker or blender if possible.  But if you’re short on time, just mixing with a spoon is perfectly fine too!  If you find the taste of Vital All-in-One a bit strong, you can always mix it into your daily smoothie.

If you’d like to taste Vital All-in-One before you buy, please contact us to request a free sample from us.

First thing in the morning on an empty stomach is ideal, however you may take Vital All-In-One any time of the day. Vital All-In-One is best taken before meals or at least one hour after meals to help with maximum absorption.

Vital All-In-One is designed to be taken daily and ongoing.

We recommend keeping Vital All-In-One in the fridge once it is opened, due to the probiotic (micro-organisms) content.

Probiotics are living organisms and need to be kept in the refrigerator to minimize the loss of potency, but as they are freeze dried this does not become an issue until the tub is opened, as the probiotics need air and warmth to live. Alternatively, you can keep Vital All-In-One in a cool, dark place, but ideally the fridge is best. We recommend consuming Vital All-In-One within 90 days of opening (and in the fridge) to maintain potency & freshness.

If you are under the care of a practitioner for any disease or serious condition, please discuss with them before taking Vital All-In-One for the first time.

Vital All-In-One is a food, however you should inform your healthcare professional of any significant lifestyle or dietary changes if you are taking prescription medications, as it is important that they are aware of everything you take and can assess your individual health needs.

We recommend consulting with a health care professional whilst pregnant or lactating prior to taking Vital All-In-One . It’s important that care is taken when taking ingredients that may stimulate a detoxing response while pregnant or breastfeeding and many practitioners will reduce the dose and monitor closely. It’s also important that your individual health needs are considered.

Yes Vital All-In-One is wheat free and gluten free. Wheat grass is suitable for people avoiding gluten and wheat because it is cut when it is very young; at this stage the grass does not contain any gluten. The gluten is present in the wheat kernel, after the wheat plant has grown for a long time.

There is no added Soy in Vital All-In-One however the Lecithin is derived from Soy.  As the Lecithin is extracted from Soy very little actual Soy is left over so we don’t need to be concerned that there is large amounts of Soy in Vital Green. There may be traces of Soy, anyone with a history of allergy is best to avoid Vital All-In-One.

While Vital All-In-One should not replace fruit and vegetables in your diet, it contains the antioxidant equivalent of 8 – 10 serves of fruit and vegetables. Vital All-In-One supports the national dietary guidelines for Australians that encourage the intake of a wide variety of nutritious foods daily*.

* As recommended by the Australian Government Department for Health & Ageing

Cocoa Beans do contain a small amount of caffeine naturally. This equates to approx. 0.24mg of caffeine in every 10g daily serve of Vital All-In-One. This is a very small amount. An average cup of coffee has approx. 100mg of caffeine.

Yes although we use a high quality extract that is taken from the wall of a yeast cell, called Saccharomyces cerevisiae.  This does not mean Vital All-In-One contains yeast.  All of the yeast cell is discarded – it is only the beta glucans compound that we extract out and include in the actual product.

Vital All-In-One uses organic ingredients where possible.  Our aim is to provide our consumers with the most organic Vital All-In-One product as possible at the time of manufacture. We guarantee that every ingredient we identify on our label as being organic is organic in every manufactured batch of Vital All-In-One.  We do aim to source as many additional organic ingredients as are available at the time of manufacture, and as such, some batches may include more organic ingredients over and above what is stated on the label.  In Australia, it is not possible to source and supply each of the 78 Vital All-In-One ingredients in a certified organic form.

No, there are no genetically modified ingredients in Vital All-In-One.

If you are new to powdered supplements, we recommend starting on just one teaspoon per day.  You can then slowly build up to the full two teaspoon dose over 2 – 4 weeks.  This will help minimise any detoxing effects, like bloating, that you may experience when first taking Vital All-in-One.

No, Vital All-In-One is not designed as a meal replacement product.  With 78 ingredients, it contains the antioxidant equivalent of 8 – 10 serves of fruit and vegetables but is not intended to replace your intake of healthy foods including fruits and vegetables.  It is designed to be taken daily in conjunction with a healthy balanced diet.  You can add Vital All-in-One to a smoothie or mix it up with Vital Protein to give it an extra nutritional boost.

Vital Protein is extracted from superior European grown Golden Peas using a patented enzyme process that isolates out an amazing 88% protein content.

Unflavoured (previously named Original): Our unflavoured protein is perfect for using in cooking or wherever you don’t want the flavour of your protein to affect the taste of your meal.

Vanilla: Our most popular flavour, our Vanilla Vital Protein has natural vanilla bean to create a creamy vanilla taste. Great on its own or enjoy in fruit smoothies or cooking to create a vanilla flavor

Chocolate: Our Chocolate Vital Protein contains natural cocoa to create a natural chocolate flavour. Much like our Vanilla, use it on its own or in cooking to create a deep chocolate flavour.

Strawberry: Our newest flavor, Strawberry Vital Protein is perfect for use in smoothies and tastes great mixed with water or milk.

Dissolve or mix two heaped tablespoons in 200mls of water or milk of your choice, yoghurt or blended into a smoothie.   Consume 1-2 times per day depending on how much protein you want in your diet. Or take as directed by your practitioner.

Children: Children from 12 years of age can take half this dosage. Children under the age of 12 should seek recommendations from a healthcare professional.

Vital Protein may be taken at any time of the day, either on its own or mixed into smoothies, yoghurt or juice.

Vital Protein is suitable to be taken daily and ongoing.

There are no known issues with taking Vital Protein, please follow the directions on the pack.

If you are under the care of a practitioner for any disease or serious condition, please discuss with them, before starting any M&P product.

No, Vital Protein is a natural pea isolate (a food), however you should inform your healthcare professional of any significant lifestyle or dietary changes if you are taking prescription medications, as it is important that they are aware of everything you take and can assess your individual health needs.

Yes, as Vital Protein is a natural pea protein isolate (a food), with only natural flavours and sweeteners. It is truly a phyto-nutrient providing complete protein as nature intended.

Children from 12 years of age can take half the usual adult dose. (one heaped tablespoon, 1-2 times per day). Children under the age of 12 should seek recommendations from a healthcare professional, so they can assess individual needs.

No, Vital Protein can be used in baking and cooking, without affecting the protein content or quality of the absorption.

Vital Protein helps to support weight loss because it is low GI and low in carbohydrates helping your body to control appetite and cravings. It also has a high satiety, meaning that it helps to make you feel fuller for longer.

No Vital Protein is not hydrolysed. Other proteins may be hydrolysed or broken down to help increase the absorption of the protein. Vital Protein already has a very high digestible rating (98%) which is based the low anti-nutritional factors content, making it therefore very well tolerated and digested. Because the pea protein isolate in Vital Protein is of high purity it contains all the essential amino acids and in significant amounts.

Vital Protein is dairy/lactose free. Whey Proteins are not.

Vital Protein is alkalising at pH 7.8 for improved recovery and energy. Whey Proteins are acidic.

Vital Protein has a comparable amino acid profile including all essential amino acids.

Vital Protein is low GI and Low Carb, making it ideal for supporting weight loss.

Vital Protein has an all-natural great taste

Vital Protein contains the highest quality pea isolate grown naturally in Europe and isolated using a patented enzyme process – HACCP certified Natural origin and certified Halal and Kosher.

Yes.

No, there are no genetically modified ingredients in Vital Protein.

Mix 1-2 teaspoons into your smoothie, juice or water. Enjoy daily at any time of the day. Practitioners may decrease the starting dose in pregnancy or sensitive people to lessen the possible detoxing effects.

No need to keep in the fridge.

Generally Organic Greens is very well tolerated. Organic Greens contains ingredients that cleanse and detox the system, thus some people may experience mild symptoms when you first start taking. This may include mild nausea, bloating, excessive flatulence, general gut discomfort or a minor skin irritation.

If this does occur, we recommend reducing the dose of Organic Greens by half while your body adjusts (approx.. 2 – 4 weeks), and then gradually increase again.

Organic Greens is a food, however you should inform your healthcare professional of any significant lifestyle or dietary changes if you are taking prescription medications, as it is important that they are aware of everything you take and can assess your individual health needs.

We recommend consulting with a health care professional whilst pregnant or lactating prior to taking Organic Greens. It’s important that care is taken when taking ingredients that may stimulate a detoxing response while pregnant or breastfeeding and many practitioners will reduce the dose and monitor closely. It’s also important that your individual health needs are considered.

Yes Organic Greens is a food and may be taken with all your usual supplements.

Yes Organic Greens is wheat free and gluten free. Wheat grass is suitable for people avoiding gluten and wheat because it is cut when it is very young; at this stage the grass does not contain any gluten. The gluten is present in the wheat kernel, after the wheat plant has grown for a long time.

No, there are no genetically modified ingredients in Organic Greens.

Organic Greens has no added iron. Some of the ingredients contain iron naturally, especially green leafy plants, so this does contribute to your daily iron requirement. If you are iron deficient or anaemic, you will need to still follow the advice of your healthcare professional and add a suitable iron supplement to your daily routine.

Please note that your Iron supplement must be taken at a different time to Organic Greens for best absorption results.

We will dispatch the order within one business day. Your order tracking number will be emailed to you once released by Royal Mail. This can take up to 48 hours after dispatching from our Service Centre. Delivery times will vary based on location.

All parcels for STANDARD delivery within the United Kingdom are sent via Royal Mail 48 Hour Tracked Service. Shipping rates are charged based on a flat rate of  £3.99 per order. This rate is shown as “Shipping Cost” in the Checkout. Shipping is FREE for all orders over £24.99 within the United Kingdom.

All parcels for EXPRESS delivery within the United Kingdom are sent via Royal Mail 24 Hour Tracked Service. Shipping rates are charged based on a flat rate of  £3.99 per order. This rate is shown as “Shipping Cost” in the Checkout. EXPRESS Shipping is £1.99 for all orders over £30.00 within the United Kingdom. Please not that additional shipping charges to Northern Ireland apply.

If you have a change of mind about your purchase or have ordered the wrong product, Martin & Pleasance will provide you with an exchange, or store credit provided that:

You can provide a proof of purchase.

It is within 30 days of your item(s) being sent.

The item(s) is unused with original, sealed packaging and tags attached.

Where there has been a change of mind for whatever reason, the customer is responsible for the return shipping costs.

We’re sorry we messed up! Let us make it right.  If the item is incorrect due to an incorrect or incomplete listing on our website, Martin & Pleasance will provide you with an exchange, store credit or refund and cover 100% of the return shipping cost provided that:

The item(s) is returned within 30 days of arrival.

The item(s) has not been opened and in it’s original, sealed packaging.

Picture of the boxed item before sending the return.

If you wish to return such a product, we request that you email us at website-orders@mandp.com.au.

If you have any problems with your order or would like to provide feedback (positive or otherwise), please email us at website-orders@mandp.com.au.